Telecom OSS and BSS Definitions

  • C

    Class of Service (CoS)

    Class of Service (CoS) is a way of managing traffic in a network by grouping similar types of traffic (for example, e-mail, streaming video, voice, large document file transfer) together and treating each type as a class with its own level of service priority.

  • O

    operational support system (OSS)

    An operational support system (OSS) is a set of programs that help a communications service provider monitor, control, analyze and manage a telephone or computer network.

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