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Network and Business Management
While technology and services are usually the main focus of telecommunications networks, service providers put just as much focus on the business of managing the network and business operations, from back-office systems to customer-facing front-office issues. In this Advanced Workshop, you'll learn how these systems and practices are changing to support next-generation services and technology platforms.
 GO TO ADVANCED WORKSHOP: NETWORK AND BUSINESS MANAGEMENT
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Next-Generation Networks
Telecommunications services can only be as good as the infrastructure they travel over. And few modern systems are currently experiencing as much change as today's telecom networks. This Advanced Workshop will examine how legacy telephone networks are evolving to next-generation service delivery networks that provide everything from downloading a movie to international videoconferencing, and how to choose and implement the technology to support that.
GO TO ADVANCED WORKSHOP: NEXT-GENERATION NETWORKS
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Service delivery
In order to succeed in today's competitive marketplace, telecommunications providers must be able to differentiate themselves by delivering services their customers need and want in a quick and reliable manner. This Advanced Workshop covers business and technology topics to help you better evaluate, plan, and implement services.
GO TO ADVANCED WORKSHOP: SERVICE DELIVERY
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