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Business Critical Communications |
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Improving Customer Satisfaction through More Effective ICT Strategies
WHITE PAPER
-- Companies that want to maintain a competitive edge, both now and in the future, are realizing that reactive customer interaction services must be replaced by a more proactive approach that recognizes the growing user-centricity of consumer ...
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Outsourcing Network Security Protection: The Smart Option
WHITE PAPER
-- This paper is designed to assist you in understanding the critical issues as you begin to explore contracting for managed security services.
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New Business Generation: Transforming Enterprise Communications Networks to Gain a Competitive Advantage
WHITE PAPER
-- For companies to capitalize on the opportunities before them, they must transform their communications network into a strategic, competitive advantage. This paper examines the key components of a competitive transformation.
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Web-based Customer Portals: Information Enterprises Need about Their Services
WHITE PAPER
-- This research paper focuses on end-user requirements and opinions regarding Web-based customer portals for data VPN services, which are provided to end-user customers by service providers. Only enterprise views on customer portals are d...
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Protecting Your Business: Services and Time Critical Applications in and Cost-effective Way
WHITE PAPER
-- Ensuring that business operations continue regardless of any circumstance is big business. Whether disruptions come as a result of natural disasters; sabotage (malware); technical failures in data storage or networking components; or service provider s...
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VPN Services: Layer 2 or Layer 3? Which Service Is Preferred by Enterprises and Why
WHITE PAPER
-- This paper focuses on enterprise requirements and opinions regarding Layer 2 and Layer 3 networking services. The services discussed in this report are Ethernet (Layer 2) and IP (Layer 3). Additionally, VPNs based on these services are highlighted...
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Hosted IP-PBX Services- An Effective and Economical Business Decision
WHITE PAPER
-- This paper focuses on enterprise requirements and opinions regarding Layer 2 and Layer 3 networking services. The services discussed in this report are Ethernet (Layer 2) and IP (Layer 3). Additionally, VPNs based on these services are highlighted...
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New Business Models for Converging Communications-Transforming the Enterprise
WHITE PAPER
-- As networks converge, corporate technology is evolving and becoming more complex. Converged voice, data, and video communications are fundamental to achieving the CEO's desired business value, and must be designed to integrate with ...
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Enterprise Mobility - Integrating IMS Mobile Phones with Existing Premise Solutions
WHITE PAPER
-- In order to achieve consistent service, regardless of device or location, an effective enterprise mobility solution must provide a truly integrated means of communication. Read this white paper to find out how.
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Change is Good: New Business Models for Converging Communications
WHITE PAPER
-- Converged voice, data, and video communications must be designed to integrate with business processes. Read this paper that details how a tailored outsourcing solution is the answer.
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Business in Motion: Managing the Mobile Workforce
WHITE PAPER
-- Until mobile deployment is managed in a more systematic way, further productivity from the use of mobile technology will be limited. Read this white paper to find out how to most efficiently manage your mobile enterprise.
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Sphinx Increases Sales Efficiency and Customer Satisfaction with KPN's FlexiBel Managed IP PBX Powered by Alcatel-Lucent - Yankee Group
CASE STUDY
-- In this case study Sphinx achieved its goal to increase the efficiency of their sales and support organizations, with the successful implementation of the FlexiBel Managed IP PBX service.
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Managing Video Networks in a Metro Environment
WHITE PAPER
-- Next generation networks are a key enabler of an effective end-to-end security solution. Preventing disruptive elements is both a public duty and a key business requirement to entice passengers and generate the associated revenues.
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Smart Metering - Enabling Greater Energy Efficiency
WHITE PAPER
-- Smart metering is increasingly being seen as a tool through which regulators and network operators will be able to shape electricity demand patterns in the future.
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"SmartGridNet" Architecture for Utilities
WHITE PAPER
-- This paper describes an evolutionary approach to an intelligent communications network ("SmartGridNet"), maximizing leverage of the existing asset base and minimizing capital and operations expenses.
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