triple-play network

Triple-play network telephone service offers standard options such as call waiting, call forwarding, caller ID (identification), call screening, selective call blocking and conference calling. The TV portion of the service includes legacy network reception, a wide choice of cable channels and a diverse selection of music channels. Other TV-related services may include messaging, interactive viewing and gaming.

The key consideration in the Internet connection is adequate bandwidth, even during peak local usage hours. Nominal Internet connection speeds are 3 megabits per second (Mbps) downstream and 512 kilobits per second (Kbps) upstream. Other important features of the Internet connection include screening of e-mail for viruses, content filtering options for connections to be used by children and reasonable guarantees of communications privacy and security.

No matter how advanced the technology may become, customer relationship management (CRM) remains an important factor in the success of any triple-play network. Home users who subscribe to triple-play networks enjoy the fact that they have to pay only one bill each month and can deal with a single entity to resolve problems with their telephone, TV or Internet connections. The ideal triple-play system functions 24/7 (24 hours a day, 7 days a week). The best triple-play services provide customer support on a 24/7 basis as well; when a customer calls for service, hold times are rarely long. Non-technical features such as these are crucial to maintaining customer loyalty.

A quadruple-play network offers mobility in addition to the services provided by a triple-play network.

Learn more about IPTV and Video on Demand

Do you have something to add to this definition? Let us know. Send your comments to techterms@whatis.com

More resources from around the web: - Satyam outlines the fundamentals of triple play service deployment. - Alcatel discusses the technical challenge of providing triple play services. - Netopia offers a triple play network solution. - Agilent provides equipment for testing triple play networks.

FILE EXTENSION AND FILE FORMAT LIST File Extension and File Format List: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z #

RELATED CONTENT Streaming IP video strains carriers' service network architecture Consumer demand for sustained high data speeds needed for streaming IP video means carriers' service network architecture has to handle the strain on... FTTx: Three considerations for deployment planning Fiber may be the most effective way to deliver high-speed bandwidth, but 3 main FTTx deployment considerations will affect cost/benefit analysis. Sonus pushes telecoms to be next-generation networks with SIP As Sonus touts SIP as the key to telecoms becoming next-generation networks, some believe the IP telephony giant may already have missed the boat.

RELATED GLOSSARY TERMS Terms from Whatis.com − the technology online dictionary cable TV  (SearchTelecom.com) quadruple-play network  (SearchTelecom.com) A quadruple-play network is one that offers mobility in addition to the voice, data and video provided by a triple play network.