Class of Service
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Class of Service


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DEFINITION - Class of Service (CoS) is a way of managing traffic in a network by grouping similar types of traffic (for example, e-mail, streaming video, voice, large document file transfer) together and treating each type as a class with its own level of service priority. Unlike Quality of Service (QoS) traffic management, Class of Service technologies do not guarantee a level of service in terms of bandwidth and delivery time; they offer a "best-effort." On the other hand, CoS technology is simpler to manage and more scalable as a network grows in structure and traffic volume. One can think of CoS as "coarsely-grained" traffic control and QoS as "finely-grained" traffic control.

There are three main CoS technologies:

  • 802.1p Layer 2 Tagging
  • Type of Service (ToS)
  • Differentiated Services (DiffServ)

802.1p Layer 2 Tagging and CoS make use of three bits in the layer 2 packet header that can be used to specify priority. Since three bits does not allow for much sophistication in managing traffic, a new protocol, Differentiated Services (DS or DiffServ), has been developed in draft form by an IETF Working Group. Differentiated Services uses a different approach to managing packets than simple priority labeling. It uses an indication of how a given packet is to be forwarded, known as the Per Hop Behavior (PHB). The PHB describes a particular service level in terms of bandwidth, queueing theory, and dropping (discarding the packet) decisions.

The Differentiated Services protocol exists as a set of related working documents from the Internet Engineering Task Force (IETF).

Learn more about Telecom OSS and BSS
The changing requirements of telecom operations and business support systems: Telecom operations and billing support systems are increasing in importance as networks converge on IP and systems must track service use and bill customers for it correctly.
From NOCs to ROCs: Helping service providers monitor business operations: Jeff Cotrupe discusses how service providers are using a revenue operations center (ROC) to at long last integrate revenue processes with the rest of their OSS/BSS fabric.
Tackling next-gen network OSS/BSS challenges: The adoption of IP networks calls for a new generation of operations and business support systems.(OSS/BSS) to help manage packet-switched, content-driven telecom networks.
Wireless OSS must address the untethered user challenge: An increasingly wireless world must provide an untethered approach to next-generation operations and business support systems (OSS/BSS).
Net neutrality could hinder 4G and differentiated services: 4G and net neutrality will be naturally at odds if regulators try to impose restrictions on telecom carriers' differentiated services when trying to equalize Internet access.

LAST UPDATED: 31 Jul 2007

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