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IN THIS TOPIC:	REFERENCE & LEARNING (2)


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	Service delivery best practices: Translating customer needs into network services SearchTelecom.com \| 21 Sep 2007 TELECOM INSIGHTS - Translating customer needs into network services can be difficult. This guide explains how to define customer requirements, develop project plans, and implement services quickly.


	MPLS essentials for service providers SearchTelecom.com \| 05 Jul 2007 TELECOM INSIGHTS - Learn how MPLS and its QoS functionality work and how to implement them to deliver such services as VoIP, VPN and video.


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