Telecom OSS and BSS
- February 23, 2011
As MetroPCS launched its LTE network last year, it revamped its legacy mobile Web portal with artificial intelligence to improve subscriber loyalty and boost mobile ARPU.
- May 20, 2010
A recent case involving a Boston-area teen and his $18,000 cell phone bill highlights the need for smarter real-time billing systems to avoid "bill shock" as more third-party retailer apps flood the market.
- February 12, 2009
Even as carriers look to cut costs, customer service remains a strategic asset, for both consumer and corporate customers. There are ways to cut costs, but analysts caution against being penny wise and pound foolish.
- November 18, 2008
If telecom service providers are to monetize their IP networks, they need to continue transforming their operations support systems (OSSs) even during a down economy, and consider a new wholesale infrastructure model.
- August 28, 2008
With a focus on results and enabling services, TM Forum signs paperwork to acquire IPsphere Forum.
- April 04, 2008
In an environment where change is the only constant, service providers are faced with consolidating operations from a variety of acquisitions while they're reinventing themselves as visionary "next-gen" providers, even though the successful ...
- November 13, 2007
Proper revenue assurance can help limit the amount of money lost to faulty billing systems, redundantly provided services and fraud.