• Telecom transformation requires new services architecture

    As telecom networks converge on IP, the promise has been that new services will be easy and fast to configure. But reality needs to catch up with the promise. In this podcast, CIMI Corp. President Tom Nolle talks about ExperiaSphere, his open source next-generation network (NGN) services architecture.

  • Next-gen networks: Why you need to get there

    This 10 minute podcast addresses what communications service providers need to deliver to create higher margins and differentiate themselves from their competitors or face selling commodity bits per second.

  • From NOCs to ROCs: Helping service providers monitor business operations

    The introduction of more complex service offerings on multiple platforms, and the sheer volume of services rocketing across multiple carrier networks around the globe, means more complex revenue tracking, too. Studies show "revenue leakage" from technical errors and fraud is increasing to near-epidemic levels, and that, along with service providers ramping up a record number of new service packages with individual price points can lead to flawed processes, poor systems integration, invoicing errors and incomplete or incorrect usage data. In this 10 minute podcast, Jeff Cotrupe and Kate Gerwig discuss how service providers are using a revenue operations center (ROC) to at long last integrate revenue processes with the rest of their OSS/BSS fabric.

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